MOBO MANIA aims to ensure that you have a hassle-free shopping experience and completely satisfied with your purchase. We take pride in the quality of products we sell and offering great customer service is our top priority. For this reason, we allow our customer to Check & Then Pay Please use the following guidelines to process a return:
Since we offer Check and then pay facility to our customers. Unfortunately MOBO MANIA don’t Offer any refund once product accepted checked and paid by customer.
But we offer a repairing or exchange service to our valued customers if device have any kind of problem other than BAD LCD / TOUCH / CAMERA PHYSICAL CONDTION for more info about warranty claim or refusal (Click here) we will repair or replace without any charges until checking warranty period remain.
Buyer must fill the form at (Click here)
We accept a refund request with-in 3 days once receiving product by buyer.
Once you put in a cancellation request for the item(s) in your order, MOBO MANIA will take a maximum of 1 to 2 business days for cancelling the order and initiating refund. You will be notified about the same.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Note : Shipping & Handling fees are non-refundable.
If you don’t receive your refunds, please contact us at [email protected]
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return an item, please call our customer service on +971-4-2622268 or send us an email on [email protected] and ask for ( RMA Number )
No item will be accepted without prior authorization. All RMA#s issued are valid for 14 days. Items received after expiration will be refused. When an RMA# is issued, please ship your devices to the address mentioned bellow as soon as possible. Please include the RMA# on the shipping label. Customer is responsible for shipping back all devices.
Mobo Mania Mobile Phones Trading llc
Shop # 15,
Opposite : Talal Super Market
WhatsApp or cell +971-50-9212268