MOBO MANIA aims to ensure that you have a hassle-free shopping experience and completely satisfied with your purchase. We take pride in the quality of products we sell and offering great customer service is our top priority. For this reason, we allow our customer to Check & Then Pay Please use the following guidelines to process a return:
We Offer Hassal Free Return for 7 Days in Activated Phones Only ( Note : Change of Mind not Acceptable )
Return will be accepted incase of any functional problem with in 3 days from the day of receiving item, incase of delay or failed to inform we still provide you the service in shape of Reparing Only.
Buyer must fill the form at (Click here)
We accept a refund request with-in 3 days once receiving product by buyer.
Once you put in a cancellation request for the item(s) in your order, MOBO MANIA will take a maximum of 1 to 2 business days for cancelling the order and initiating refund. You will be notified about the same.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Note : Shipping & Handling fees are non-refundable.
If you don’t receive your refunds, please contact us at info@mobomania.com.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return an item, please call our customer service on +971-4-2622268 or send us an email on info@mobomania.com and ask for ( RMA Number )
No item will be accepted without prior authorization. All RMA#s issued are valid for 14 days. Items received after expiration will be refused. When an RMA# is issued, please ship your devices to the address mentioned bellow as soon as possible. Please include the RMA# on the shipping label. Customer is responsible for shipping back all devices.
To
Mobo Mania Mobile Phones Trading llc
Shop # 15,
Al-Zarooni Building,
Opposite : Talal Super Market
Firij-Murar, Deira,
Dubai,
UAE.
Telephone: +971-4-2622268
WhatsApp or cell +971-50-9212268